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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Bassett

March 25, 2025

5  out of  5
rating by Chris Bassett
"I wanted to leave a review about my experience today, I recieved amazing customer service from Derek with Josh Tollets State Farm location. The night before I had a bad experience with the after hours line and was upset with the situation. Derek called and emailed me first thing this morning after seeing I was trying to add a new car and was having issues. He was enthusiastic to assist me every step of the way. He was empathetic towards my issues from the night before and went about working with me to get exactly the service I needed at a fair price. He promised to follow up on my account to make sure everything get squared away. Derek did an amazing job and I wanna make sure that he gets the recognition he deserves. Josh also called me personally to verify all my concerns were cleared. 5 star service all the way."
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L Hughes

February 6, 2025

5  out of  5
rating by L Hughes
"Needed to modify my insurance coverage with Josh Tollett State Farm Agent. Rob handled the request. He responded quickly to my needs, got me the answers and coverage I needed, was very prompt and professional. Will definitely recommend this agency!"
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Brian Lampis

January 13, 2025

5  out of  5
rating by Brian Lampis
"Robert was a rockstar. Super patient and thorough even though it was a small account. Both pleased and impressed!"
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Tommy Wilborn

July 23, 2024

5  out of  5
rating by Tommy Wilborn
"The Best Insurance around in Austin. They are professional, but care and always return calls and answer question quick plus they are so glad to help, even if your not sure of the question?"
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Dennis Dallas

April 2, 2024

5  out of  5
rating by Dennis Dallas
"Took great care insurance for the next year ,friendly and professional staff very helpful, thanks"
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Becky Michaels

March 26, 2024

5  out of  5
rating by Becky Michaels
"Great customer service!"
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Ana Alongi-Shaul

March 12, 2024

5  out of  5
rating by Ana Alongi-Shaul
"Great help. Excellent to work with"
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Ian Cude

January 16, 2024

5  out of  5
rating by Ian Cude
"Josh’s team always has excellent customer service."
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Oliver Plunkett

November 6, 2023

5  out of  5
rating by Oliver Plunkett
"Josh is a real gentleman and a fatastic insurance agent. He always makes himself available and has never forgotten to send a holiday card. Honestly he is the best insurance agent I have ever had. Couldn't recommend him enough!"
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Ama Mensah

October 29, 2023

5  out of  5
rating by Ama Mensah
"Great"
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Jackie Alexander

October 27, 2023

5  out of  5
rating by Jackie Alexander
"Tracy was very helpful in getting our renters insurance setup! Would highly recommend using them for insurance services!"
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Greg Murphy

August 25, 2023

5  out of  5
rating by Greg Murphy
"Great value and excellent customer service!"
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Paula McKay

May 12, 2023

5  out of  5
rating by Paula McKay
"Derek was responsive, knowledgeable, and a big help in insuring home and car. State Farm has better than competitive prices for same and often better coverage than many other carriers at a better price. They are also available and immediately responsive which is vastly important when choosing a carrier. Highly recommend."
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Naresh Pandit

January 20, 2023

5  out of  5
rating by Naresh Pandit
"Very prompt and efficient"
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LATINA PATRIOT

October 13, 2022

4  out of  5
rating by LATINA PATRIOT
"I was quoted the new policy for my cars and home. I was understanding of the quote given. I will recommend them since two other agents failed any communication."
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Leroy Thompson

August 11, 2022

5  out of  5
rating by Leroy Thompson
"So very helpful"
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Phuong Phan

June 10, 2022

5  out of  5
rating by Phuong Phan
"Staff are friendly Highly recommend"
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Alberto Nakayama

August 7, 2021

1  out of  5
rating by Alberto Nakayama
"They would offer a very attractive pack of insurance products. Once they got you, they’ll change the terms as what they offered you most people can’t qualify for and they know it. I was only looking for a life insurance. They fished me for more products as it would be a better deal. Later they wanted me to pay more, explaining that only athletes would qualify for that insurance plan. It should be Josh “Toilet”."
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Mike Purcell

May 24, 2021

5  out of  5
rating by Mike Purcell
"Josh and his staff were a pleasure to work with. I recently moved out of the Area and switched to an in town State Farm agent. I am hoping to get the same kind of experience with my new agent. Can't say enough good things about Josh and staff!! Thank you!! Mike Purcell"
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Dustin Ferrell

October 6, 2020

5  out of  5
rating by Dustin Ferrell
"Josh is Awesome. Great service, great people. Highly recommend."
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Howard Boggs

September 1, 2019

5  out of  5
rating by Howard Boggs
"Josh truly loves what he does which is helping people! He is super knowledgeable and very compassionate about what you and your family's needs may be. His insurance practice and offerings are second to none! The peace of mind you get, is priceless! I highly recommend Josh for your insurance needs!"
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Tammy Spracklen

September 1, 2019

5  out of  5
rating by Tammy Spracklen
"Josh and his team are amazing. They really know their stuff. I was able to save money on my insurance. I just got my renewal it went down $30 bucks whoo hoo!!!"
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Stephanie Puente

August 29, 2019

5  out of  5
rating by Stephanie Puente
"I had the opportunity of sitting down and reviewing my current business insurance with Josh Tollett with the intention of switching to one of his plans. He prepared a very thorough document to show me what I had and recommended that I stay with my current coverage and that it was sufficient for my business needs. I so appreciated his honesty, expertise, knowledge, and professionalism in working through this with me. He is extremely dedicated to educating and helping people have the proper coverage they need and he makes the process of learning about this fun! Thank you Josh for the great experience and service you provide."
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Laura Tollett

July 19, 2019

5  out of  5
rating by Laura Tollett
"Absolutely wonderful staff! Very friendly, professional, and knowledgeable for all of my insurance needs. Always return calls, texts and emails quickly. They even texted me my insurance card super fast while I was pulled over and saved me from getting a ticket!"
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TemperaturePro Austin

December 21, 2018

5  out of  5
rating by TemperaturePro Austin
"Josh and his team are extremely knowledgeable and always helpful. The first time I sat down with Josh to discuss my business insurance needs, it was CLEAR that he is thorough, thoughtful, and understands his profession. He's helped me fine tune my insurance needs and educated me on benefits I didn't know I had as well as some valuable additions I can use. A great agent like Josh Tollett is a rare find. Thank you Josh!"