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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jen Wade

July 8, 2025

5  out of  5
rating by Jen Wade
"Josh is such an amazing person to work with! Candid clear communicator with your best interest always in mind! I highly recommend!"
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Jonathan Friedman

July 3, 2025

5  out of  5
rating by Jonathan Friedman
"Honest and trustworthy. Looks out for the best interest of clients! Highly recommend."
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Todd Wilson

July 1, 2025

5  out of  5
rating by Todd Wilson
"Josh is the best. I've used him for years on various issues. Every time I have something pop up, Josh and his team jump immediately on answering any questions. Any time I need an advocate, there is no one better."
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Mark DeMay

July 1, 2025

5  out of  5
rating by Mark DeMay
"I love working with Josh because he is honest. If he can’t find the best insurance deal and coverage, he will tell you. And that says a lot!"
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yves amani

July 1, 2025

5  out of  5
rating by yves amani
"Josh provided the best competing quote for our workers comp policy! Great customer service and knowledge of the industry… I highly recommend Josh…"
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Chris Bassett

March 25, 2025

5  out of  5
rating by Chris Bassett
"I wanted to leave a review about my experience today, I recieved amazing customer service from Derek with Josh Tollets State Farm location. The night before I had a bad experience with the after hours line and was upset with the situation. Derek called and emailed me first thing this morning after seeing I was trying to add a new car and was having issues. He was enthusiastic to assist me every step of the way. He was empathetic towards my issues from the night before and went about working with me to get exactly the service I needed at a fair price. He promised to follow up on my account to make sure everything get squared away. Derek did an amazing job and I wanna make sure that he gets the recognition he deserves. Josh also called me personally to verify all my concerns were cleared. 5 star service all the way."
We responded:
"Hi Chris! Thank you so much for the review! On behalf my myself and my team, we are so happy to have you as a customer! Let us know if you need anything!"
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L Hughes

February 6, 2025

5  out of  5
rating by L Hughes
"Needed to modify my insurance coverage with Josh Tollett State Farm Agent. Rob handled the request. He responded quickly to my needs, got me the answers and coverage I needed, was very prompt and professional. Will definitely recommend this agency!"
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Brian Lampis

January 13, 2025

5  out of  5
rating by Brian Lampis
"Robert was a rockstar. Super patient and thorough even though it was a small account. Both pleased and impressed!"
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Tommy Wilborn

July 23, 2024

5  out of  5
rating by Tommy Wilborn
"The Best Insurance around in Austin. They are professional, but care and always return calls and answer question quick plus they are so glad to help, even if your not sure of the question?"
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Dennis Dallas

April 2, 2024

5  out of  5
rating by Dennis Dallas
"Took great care insurance for the next year ,friendly and professional staff very helpful, thanks"
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Becky Michaels

March 26, 2024

5  out of  5
rating by Becky Michaels
"Great customer service!"
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Ana Alongi-Shaul

March 12, 2024

5  out of  5
rating by Ana Alongi-Shaul
"Great help. Excellent to work with"
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Ian Cude

January 16, 2024

5  out of  5
rating by Ian Cude
"Josh’s team always has excellent customer service."
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Oliver Plunkett

November 6, 2023

5  out of  5
rating by Oliver Plunkett
"Josh is a real gentleman and a fatastic insurance agent. He always makes himself available and has never forgotten to send a holiday card. Honestly he is the best insurance agent I have ever had. Couldn't recommend him enough!"
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Ama Mensah

October 29, 2023

5  out of  5
rating by Ama Mensah
"Great"
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Jackie Alexander

October 27, 2023

5  out of  5
rating by Jackie Alexander
"Tracy was very helpful in getting our renters insurance setup! Would highly recommend using them for insurance services!"
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Greg Murphy

August 25, 2023

5  out of  5
rating by Greg Murphy
"Great value and excellent customer service!"
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Paula McKay

May 12, 2023

5  out of  5
rating by Paula McKay
"Derek was responsive, knowledgeable, and a big help in insuring home and car. State Farm has better than competitive prices for same and often better coverage than many other carriers at a better price. They are also available and immediately responsive which is vastly important when choosing a carrier. Highly recommend."
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Naresh Pandit

January 20, 2023

5  out of  5
rating by Naresh Pandit
"Very prompt and efficient"
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LATINA PATRIOT

October 13, 2022

4  out of  5
rating by LATINA PATRIOT
"I was quoted the new policy for my cars and home. I was understanding of the quote given. I will recommend them since two other agents failed any communication."
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Leroy Thompson

August 11, 2022

5  out of  5
rating by Leroy Thompson
"So very helpful"
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Phuong Phan

June 10, 2022

5  out of  5
rating by Phuong Phan
"Staff are friendly Highly recommend"
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Alberto Nakayama

August 7, 2021

1  out of  5
rating by Alberto Nakayama
"They would offer a very attractive pack of insurance products. Once they got you, they’ll change the terms as what they offered you most people can’t qualify for and they know it. I was only looking for a life insurance. They fished me for more products as it would be a better deal. Later they wanted me to pay more, explaining that only athletes would qualify for that insurance plan. It should be Josh “Toilet”."
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Mike Purcell

May 24, 2021

5  out of  5
rating by Mike Purcell
"Josh and his staff were a pleasure to work with. I recently moved out of the Area and switched to an in town State Farm agent. I am hoping to get the same kind of experience with my new agent. Can't say enough good things about Josh and staff!! Thank you!! Mike Purcell"
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Dustin Ferrell

October 6, 2020

5  out of  5
rating by Dustin Ferrell
"Josh is Awesome. Great service, great people. Highly recommend."